Answer potential clients and capture qualified cases around the clock with AI voice & chat
Law firms, solo attorneys, and legal services lose qualified clients every time an intake question goes unanswered or a contact form waits days for a callback. A Venbit agent answers your common questions, qualifies the inquiry, and captures the lead by voice or chat, while leaving every matter of legal advice in your team's hands.
The problem
People look for a lawyer the moment trouble hits
Someone gets in an accident, receives a demand letter, or finds out a parent passed without a will, and they start searching for a lawyer right then. That's rarely during business hours. Their question about whether you handle their kind of case goes unanswered because your office is dark, and by morning they've already called the firm that picked up.
A missed call can be a five-figure case lost
In legal work a single client can be worth a great deal, which makes every missed inquiry expensive. When your attorneys are in court or in a meeting and the phone rings out, the caller doesn't leave a voicemail. They dial the next firm in the results, and a case you could have signed never reaches your door.
Intake screening eats hours you can't bill
Do you take personal injury, what's your fee structure, do you do free consultations, what county was the case in, is there a deadline coming up. Your staff or paralegals answer the same screening questions before a prospect is even worth your time. That work matters, but it shouldn't burn the hours an attorney should spend on actual matters.
Tire-kickers and wrong-fit cases clog the calendar
Not every caller has a case you can take, and a consultation calendar full of people outside your practice area is its own kind of drain. Without a way to screen up front, your team spends real time on conversations that were never going to sign. The genuine prospects wait behind the ones you have to turn away.
How Venbit solves it
Potential clients get answers the moment they ask
The agent greets visitors by voice or chat and handles the questions people ask before they hire a lawyer: your practice areas, who you represent, how consultations work, your general fee approach, and whether you're taking new matters. It pulls those answers from what you've trained it on, so they match your firm. A worried person searching at midnight gets a real response instead of a contact form and silence.
Qualify and capture intake 24/7
When your office is closed, the agent keeps working. It asks the intake questions you set, captures the person's contact details and a plain description of their situation, and routes a qualified inquiry to your team. You start the day with leads that are already sorted by practice area, so your attorneys spend time on the matters worth pursuing.
It knows your practice areas, not the law in general
Train it on the case types you take, the clients you represent, your consultation process, and the questions people ask, and its answers reflect how your firm actually works. It won't promise to handle a matter outside your practice or wade into giving legal advice. It answers questions about your firm and captures the inquiry, then leaves the counsel to your attorneys.
Sensitive matters stay with your team
The agent handles the front-of-house questions and intake screening, then hands anything detailed or confidential to a person. It isn't a place for someone to share the private specifics of their case or expect legal guidance, and you control exactly what it asks for. The privileged, substantive conversations happen with your attorneys, the way they have to.
Launch in four steps
Add your firm details
Import your website and tell the agent about your practice areas, who you represent, how your consultations work, your general fee approach, and the questions people ask most. Add your FAQs and the criteria that make a good-fit case. This is what makes its answers sound like your firm rather than a generic bot, and it's where you set the boundary that it answers about your firm and never gives legal advice.
Set your intake questions
Decide what you need to screen and follow up: name, contact info, a short description of the situation, the location or jurisdiction, and any deadline they're aware of. Add the screening questions that separate a fit from a non-fit. The agent asks them naturally, so a stressed person doesn't feel like they're filling out a stiff form.
Install it on your site
Paste the embed snippet or use the one-click WordPress plugin, and the voice and chat agent goes live across your practice-area and contact pages. There's no developer ticket and no redesign. Most firms have it running the same day they sign up.
Reach the right cases fast
Qualified intake and full conversation transcripts arrive where your team will see them, so you can reply to the strongest matters first and respond to time-sensitive cases right away. You'll know each person's situation and practice area before you call back. In legal, that fast, informed follow-up is often what earns the client before a competitor even returns the call.
What you get
- ✓High-value inquiries captured after hours instead of lost to voicemail
- ✓Potential clients screened by practice area before they reach an attorney
- ✓Common intake questions answered without spending billable time on them
- ✓Legal advice and confidential details left to your team, not the agent
- ✓Real-time voice and chat in one agent, on the client's schedule
- ✓Auto AI-SEO files (JSON-LD and llms.txt) so search and AI tools surface your firm
- ✓One-click WordPress install and a free plan to start
Frequently asked questions
How does this help a law firm specifically?+
It answers your common questions and qualifies potential clients by voice or chat 24/7, so you stop losing high-value inquiries to a missed call or a slow callback. It screens by practice area and the questions you set, which means the intake that reaches your team is more likely to be a genuine fit. For most firms the payoff is more qualified clients from inquiries that used to go cold, with less attorney time spent on people you can't help.
Does the agent give legal advice?+
No, and that's by design. It answers questions about your firm, your practice areas, and how you work, and it captures and qualifies intake. It does not interpret the law, predict outcomes, or counsel anyone on their situation. Anything that calls for an attorney gets handed to your team, so the legal advice stays with the licensed people who are supposed to give it.
Is this safe for confidential or sensitive case details?+
The agent is built for front-of-house work: answering common questions, explaining your practice areas, and gathering intake with the contact details your firm needs to follow up. It isn't a place for someone to share the private specifics of their case, and you control exactly what it asks for. Anything personal or privileged gets routed to your team to handle through your normal, secure channels, which is where those conversations belong.
Can it qualify and route leads by practice area?+
Yes. It asks the intake questions you set, captures the person's contact info, a short description of their situation, and details like jurisdiction or a deadline, then routes that to your team already sorted. Because it screens first, more of the inquiries that reach your attorneys are matters you can actually take. Each one arrives complete instead of as a vague voicemail or a half-finished form.
Is voice really useful for legal clients?+
It helps, especially for someone in a stressful spot. A person who just had an accident or got served with papers can tap the button and ask, 'do you handle this kind of case and how do consultations work,' and hear an answer back instead of typing into a small box. People who'd rather type quietly can do that too. The same agent handles both with real-time voice, which few legal tools offer.
We run our site on WordPress. Is it hard to install?+
Not at all. Venbit has a one-click WordPress plugin, so you install it like any other plugin and the voice and chat agent appears on your site with no code and no developer. If your firm's site runs on a different platform, a single embed snippet does the same thing anywhere. It also generates AI-SEO files so search engines and AI assistants can find your firm more easily.
What does it cost to try?+
You can start on the free plan, no card required. Train the agent on your firm, install it, and watch the real conversations and qualified intake it captures before you pay anything. That way you can see it bringing in cases on your own site before you commit to a paid plan.
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