Accounting firms, bookkeepers, tax preparers, and CPAs lose new clients every time a question goes unanswered or a consultation request waits days for a callback. A Venbit agent answers service and pricing questions instantly, qualifies the inquiry by voice or chat, and captures the consultation request, while keeping anything sensitive in your team's hands.
From January through April your team is heads-down in returns and the phone rings off the hook. A small-business owner shopping for a new accountant calls, gets voicemail, and dials the next firm on the list. The busiest weeks of your year are exactly when the most prospects reach out, and exactly when nobody's free to pick up.
Someone behind on bookkeeping, facing a tax notice, or finally ready to hand off payroll does the research after the workday ends. They're on your site at 9pm with a question about your services or fees, and your office closed hours ago. By morning they've already booked a call with whoever answered.
Do you handle S-corps, what do you charge for monthly bookkeeping, do you do catch-up work, are you taking new clients, do you serve my state. You answer the same handful of questions before a prospect is even worth a meeting. That screening is necessary, but it shouldn't come out of the hours you bill.
Not every inquiry is a fit. A free consultation calendar packed with people outside your niche or below your minimum is its own quiet loss. Without a way to qualify up front, your team spends real time on conversations that were never going to close, while the good-fit prospects sit waiting.
The agent greets visitors by voice or chat and handles the questions people ask before they hire an accountant, your services, who you work with, your general process, and whether you're taking new clients. It pulls those answers from what you've trained it on, so they match your firm rather than generic tax filler. A prospect researching at 11pm gets a real answer instead of a contact form and silence.
When your office is closed and your team is buried in returns, the agent keeps working. It asks the screening questions you set, gathers the prospect's contact info and situation, and routes a qualified inquiry to your team. You come back to leads that are already sorted, so your hours go to the prospects worth a meeting.
Train it on the services you offer, the entity types and industries you work with, your general fee structure, and the questions prospects ask, and its answers reflect how your firm actually runs. It won't promise tax work you don't do or quote a price you didn't set. Prospects get accurate, firm-specific answers that build trust before the first call.
The agent handles the front-of-house questions and qualification, then hands anything personal to a human. It isn't a place for prospects to share SSNs, account balances, or the details of a tax problem, and you decide exactly what it asks for. The confidential conversations happen with your team through your normal, secure channels, the way they should.
Import your website and tell the agent about your services, the entity types and industries you work with, your general process, and the questions prospects ask most. Add your FAQs and what makes a good-fit client. This is what makes its answers sound like your firm instead of a stock chatbot.
Decide what you need to screen and follow up: name, contact info, business type, the work they need, and a preferred time to talk. Add the questions that separate a fit from a non-fit, like revenue range or whether they're behind on filings. The agent asks them naturally so prospects don't feel interrogated.
Paste the embed snippet or use the one-click WordPress plugin, and the voice and chat agent goes live across your services and contact pages. No code, no developer, no redesign. Most firms have it running the same day they sign up.
Qualified leads and full transcripts arrive where your team will see them, so you can reply to the strongest prospects first and confirm calls quickly. You'll know each prospect's situation before you respond. That fast, informed follow-up is often what earns a client's trust at the very start of the relationship.
It answers service, scope, and pricing questions and qualifies prospects by voice or chat 24/7, so you stop losing new clients to a missed call during tax season or a slow callback. It screens prospects with the questions you set, so the inquiries that reach your team are more likely to be genuine fits. For most firms the payoff is more good-fit clients from inquiries that used to go cold, with less of your time spent on people who were never a match.
The agent is built for the front-of-house work: answering common questions, explaining your services, qualifying prospects, and capturing consultation requests. It isn't a place for anyone to share SSNs, account numbers, or the details of a tax situation, and you control exactly what it asks for. Anything personal or confidential gets handed to your team to handle through your normal, secure channels, which is where those conversations belong.
It captures what your team needs to schedule, the prospect's contact info, the work they need, and a preferred time, then routes that request to you or into your scheduling tool. Your team keeps control of the actual calendar, so meetings don't overlap. Because the agent screens first, more of the calls it captures are worth your time, and each request arrives complete and ready to confirm instead of as a vague voicemail.
It answers from what you train it on, so its responses reflect your real services, the clients you serve, and your general fee approach. For anything that depends on a prospect's specific books or tax situation, it gathers the inquiry and routes it to your team rather than guessing at a number. When a question goes past what you've given it, it's designed to say so and offer a handoff instead of inventing an answer.
Not at all. Venbit has a one-click WordPress plugin, so you install it like any other plugin and the voice and chat agent appears on your site with no code and no developer. If your firm's site runs on a different platform, a single embed snippet does the same thing anywhere. Venbit also generates AI-SEO files like JSON-LD and an llms.txt automatically, so your firm is easier to find.
You can start on the free plan, no card required. Train the agent on your firm, install it, and watch the real conversations and qualified inquiries it captures before you pay anything. That way you can see it bringing in prospects on your own site before you commit to a paid plan.
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Build an agent trained on your business in minutes. Free to start, no credit card, install on any website.